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Partsworth β Warranty & Returns Information
Quality Tested β’ Trusted Supplier β’ Fast Dispatch
At Partsworth, we specialise in supplying professionally tested OEM used car parts from quality donor vehicles. Every component is carefully inspected, cleaned, photographed and securely packaged before dispatch, ensuring buyers receive exactly what they ordered.
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π§ Warranty Information β 30 Days of Buyer Confidence
All working parts include a 30-day warranty, covering:
β’ Mechanical or electrical failure under normal use
β’ Faults present at the time of sale
β’ Issues not caused by improper installation
This warranty gives buyers confidence when purchasing genuine used parts.
Important: This warranty works alongside eBayβs Money Back Guarantee.
Buyers are fully protected, and we always work with eBay to ensure smooth resolutions.
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π·οΈ Partsworth Identification Mark
To maintain accuracy and traceability, most of our parts include a Partsworth security ID mark.
This helps ensure the correct item is returned and supports faster, fair processing.
Note: The presence of an ID mark does not override buyer rights.
It simply helps us verify the part more efficiently during the return inspection.
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π¦ Returns Process
If a buyer needs to return an item, we simply ask for:
1. The original order reference
2. A brief description of the issue
3. The item to be packaged securely to avoid transit damage
Once received, the part will be checked and processed promptly.
We always follow eBayβs return procedures and issue refunds through the original payment method.
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π Accuracy, Compatibility & Buyer Support
We provide detailed information including:
β’ Part numbers
β’ Donor vehicle details
β’ Engine and trim info
β’ Clear photographs
This helps buyers confirm compatibility before purchase.
If youβre unsure whether a part fits your vehicle, simply send us your registration number and weβll assist before you order.
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π¦ Shipping & Dispatch
All orders are shipped with:
β’ Fast, reliable UK delivery
β’ Tracking information
β’ Secure, protective packaging
We handle every order with care to ensure safe arrival.
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π« Spares/Repairs & Untested Items
Items listed as βSpares or Repairsβ, βFaultyβ, or βUntestedβ are sold specifically for refurbishment, diagnosis or parts harvesting.
They may not be fully functional and are clearly described as such at the point of sale.
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π§ Why Buy from Partsworth?
β’ Trusted UK supplier
β’ Professionally tested OEM parts
β’ Fast tracked delivery
β’ Clear photos and accurate descriptions
β’ Friendly support before and after purchase
Our goal is to provide a reliable, transparent and professional buying experience for every customer.
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β Your Trusted Partner for Quality Used Car Parts
Every part is handled, inspected and dispatched with careβhelping you repair your vehicle quickly, affordably and with confidence.
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Partsworth β Buyer Information & Terms
Professional Used Car Parts β’ Tested β’ Verified β’ Fast UK Delivery
These buyer information terms apply to all purchases made through our online sales channels, including eBay. They are designed to give customers a clear understanding of how we handle used vehicle parts, inspections, returns and warranty supportβwhile fully aligning with eBayβs policies.
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1οΈβ£ Understanding Used Vehicle Parts
Partsworth supplies professionally tested OEM used car parts removed from quality donor vehicles.
Each part is:
β’ Carefully inspected and function-tested where applicable
β’ Cleaned and prepared for resale
β’ Photographed clearly to show the exact item supplied
Because these are pre-owned components, some cosmetic wear or signs of previous use may be present. We always aim for transparency, accuracy and value in every listing.
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2οΈβ£ Partsworth Identification Mark
Most items feature a Partsworth ID/security mark to support accurate handling and verification.
This helps us identify the correct part during processing and ensures fast, efficient service.
The ID mark is used during return inspections to verify the item, but does not override eBayβs return policies. Buyers remain protected by eBayβs Money Back Guarantee.
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3οΈβ£ Standard Warranty β 30 Days
All working parts include a 30-day warranty, unless stated otherwise in the listing.
βοΈ Warranty covers:
β’ Mechanical/electrical failure under normal use
β’ Defects present at the time of sale
β’ Faults not caused by incorrect fitting
β Warranty does not cover:
β’ Labour or fitting costs
β’ Programming/coding issues
β’ Damage caused by incorrect installation
β’ Parts that have been opened, altered or modified
Items listed as βSpares or Repairsβ, βUntestedβ, or βFor Partsβ are sold for component harvesting or refurbishment and are not covered by the standard warranty.
All inspections follow eBayβs return process.
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4οΈβ£ Compatibility & Installation
We strongly recommend professional installation for components such as:
β’ ECUs and electrical modules
β’ Engines, gearboxes and turbos
β’ Safety systems, airbags and hybrid components
The buyer is responsible for confirming compatibility before purchase. Weβre always happy to helpβjust send us your vehicle registration and we can assist with fitment guidance prior to ordering.
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5οΈβ£ Delivery, Tracking & Dispatch Verification
Every order is shipped with:
β’ Full tracking for peace of mind
β’ Secure packaging to protect the part
β’ Internal verification before dispatch (photographs, scan logs, etc.)
If a buyer reports a missing, damaged or incorrect item, we review all dispatch information to help resolve the issue quickly and fairly in line with eBay policies.
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6οΈβ£ Returns Process
If a return is required, the item should be:
β’ Sent back in the condition it was supplied
β’ Packaged securely to avoid transit damage
β’ Returned through the eBay returns system
The Partsworth ID mark (where present) helps us confirm the correct item has been returned quickly.
We process refunds promptly once the item is received and checked.
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7οΈβ£ Liability
As with all used automotive parts, we cannot cover:
β’ Labour, fitting or programming costs
β’ Damage arising from incorrect installation
β’ Vehicle downtime or loss of earnings
Refunds relate to the purchase price of the item, in accordance with eBayβs policies and UK consumer law.
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8οΈβ£ Legal Compliance
All transactions comply with UK consumer regulations.
Your statutory rights are fully protected, and eBayβs Money Back Guarantee applies to all eligible purchases.
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π§ Partsworth β Trusted, Tested, Professional
Every part we supply is carefully handled, inspected and dispatched with attention to detailβgiving you reliable, high-quality used car parts at great value.
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Partsworth β Returns Policy
Tested OEM Parts β’ Fast Delivery β’ Trusted UK Supplier
This Returns Policy applies to all purchases made through our online sales channels, including eBay. Our goal is to provide a fair, professional and transparent service for every customer.
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1οΈβ£ 30-Day Returns & Warranty Period
For items sold with a standard warranty, buyers have 30 days from the delivery date to report an issue or open a return request through eBay.
To help us process the return efficiently, buyers may be asked to provide:
β’ The order reference
β’ A short description of the issue
β’ Photos or videos where relevant
Returned items may be inspected or tested as part of the normal returns process.
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2οΈβ£ Condition of Returned Items
When returning an item, please ensure it:
β’ Is in the same condition as originally supplied
β’ Includes any components originally sent
β’ Is packaged securely to prevent transit damage
β’ Has not been dismantled, opened or altered after delivery
Where an item carries a Partsworth ID/security mark, this helps us verify the part quickly during inspection.
(We work fully within eBayβs Money Back Guarantee rules.)
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3οΈβ£ If You Believe You Received the Wrong Item
If a buyer thinks an incorrect item was received, we will review:
β’ Internal packing and dispatch records
β’ Pre-dispatch photos
β’ Scan logs and order information
This helps ensure the correct part is identified and the issue is resolved promptly and fairly in line with eBay processes.
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4οΈβ£ Spares/Repairs, Untested & No-Warranty Items
Items listed as:
β’ Spares or Repairs
β’ Faulty
β’ Untested
are sold specifically for refurbishment, diagnosis or parts harvesting.
These items are clearly marked in the listing so buyers know exactly what they are purchasing.
eBayβs standard protections still apply where appropriate.
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5οΈβ£ Return Shipping
Unless the return is due to a Partsworth error, buyers are responsible for:
β’ Packaging the part securely
β’ Ensuring the item is protected during transit
If the return is a result of a listing error or incorrect item supplied, we will cover the return postage in line with eBayβs policies.
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6οΈβ£ Refunds & Processing Time
Refunds are issued:
β’ Once the item has been received and checked
β’ Through the original payment method
β’ In accordance with eBayβs Money Back Guarantee
Processing times can vary depending on courier return times and inspection.
Our internal systems (photographs, ID marks, logs) help us verify items quickly and keep the process smooth for every buyer.
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7οΈβ£ Fair & Transparent Return Handling
To maintain the integrity of our stock and ensure fair treatment for all customers, we review:
β’ The condition of the returned part
β’ The presence of the Partsworth ID mark (where applicable)
β’ Any differences between the returned item and the original part supplied
This ensures returns are handled consistently, accurately and in line with eBayβs policies.
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π§ Partsworth β Professional, Tested & Quality-Assured Used Car Parts
Every return is handled with fairness, consistency and full transparency.
Your trust matters to us, and weβre committed to providing a reliable, smooth experience from purchase to delivery.
