FAQs

Quick answers about buying genuine used car parts from Partsworth in Doncaster. Cannot find what you need? Get in touch and we will help.

Are Partsworth parts genuine?

Yes. Every part is a genuine used component, removed from a known donor vehicle, then inspected and tested where applicable before we list it. We are not a scrapyard, we are a quality used car parts business in Doncaster.

How do I know a part will fit my car?

Every part is listed against the exact vehicle it was removed from, so the fit is a known fact, not a guess. If you are not sure it suits your car, send us your registration and we will confirm before you buy.

How much is delivery and how long does it take?

Delivery is free and fully tracked across the UK, sent from our base in Doncaster. Most orders are dispatched the same working day when ordered before the cut off, and arrive within a few working days.

Do you ship internationally?

Yes. We ship to the EU and worldwide with tracked courier delivery. Any import duties and taxes are shown and paid at checkout, so there are no surprise charges when your part arrives.

What is your returns policy?

Every order is covered by our 30-day returns policy. If something is not right, contact us within 30 days of delivery and we will put it right.

Are the parts guaranteed?

You are covered by our 30-day returns policy on every order. If a part is faulty or not as described, get in touch within 30 days and we will sort it.

Can I collect in person?

Yes. You are welcome to collect from our premises at Unit 2D, Shaw Lane Industrial Estate, Ogden Rd, Doncaster DN2 4SQ. Get in touch to arrange a time.

Do you buy cars?

Yes. We buy salvage and used vehicles across Doncaster and South Yorkshire. Tell us about your car on our Sell Your Car page and we will make you an offer.

What payment methods do you accept?

We accept all major cards, plus PayPal, Apple Pay, Google Pay, Shop Pay and Klarna.

How are parts packaged?

Carefully. Every part is inspected, cleaned where needed, and securely packaged before dispatch so it arrives in the condition described.

The part I received is faulty or wrong, what do I do?

Contact us within 30 days of delivery with your order number and a short description, and we will make it right under our 30-day returns policy.

How do I find the right part for my car?

Use the vehicle finder on our homepage to filter by make, model and part, or search by the manufacturer part number if you have it. Still stuck? Send us your registration and we will find it for you.

Where are you based?

Partsworth is based in Doncaster, South Yorkshire, at Unit 2D, Shaw Lane Industrial Estate, Ogden Rd, Doncaster DN2 4SQ.