JAGUAR/LAND ROVER GLOW PLUG RELAY FX23-189E2-AC GENUINE OEM

✅ Partsworth - Warranty & Returns Information

Quality Tested • Trusted Supplier • Fast Dispatch

At Partsworth, we specialise in supplying professionally tested OEM used car parts from quality donor vehicles. Every component is carefully inspected, cleaned, photographed and securely packaged before dispatch, ensuring buyers receive exactly what they ordered.

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🔧 Warranty Information - 30 Days of Buyer Confidence

All working parts include a 30-day warranty, covering:

• Mechanical or electrical failure under normal use

• Faults present at the time of sale

• Issues not caused by improper installation

This warranty gives buyers confidence when purchasing genuine used parts.

Important: This warranty works alongside eBay's Money Back Guarantee.

Buyers are fully protected, and we always work with eBay to ensure smooth resolutions.

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🏷️ Partsworth Identification Mark

To maintain accuracy and traceability, most of our parts include a Partsworth security ID mark.

This helps ensure the correct item is returned and supports faster, fair processing.

Note: The presence of an ID mark does not override buyer rights.

It simply helps us verify the part more efficiently during the return inspection.

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📦 Returns Process

If a buyer needs to return an item, we simply ask for:

1. The original order reference

2. A brief description of the issue

3. The item to be packaged securely to avoid transit damage

Once received, the part will be checked and processed promptly.

We always follow eBay's return procedures and issue refunds through the original payment method.

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🔍 Accuracy, Compatibility & Buyer Support

We provide detailed information including:

• Part numbers

• Donor vehicle details

• Engine and trim info

• Clear photographs

This helps buyers confirm compatibility before purchase.

If you're unsure whether a part fits your vehicle, simply send us your registration number and we'll assist before you order.

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📦 Shipping & Dispatch

All orders are shipped with:

• Fast, reliable UK delivery

• Tracking information

• Secure, protective packaging

We handle every order with care to ensure safe arrival.

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🚫 Spares/Repairs & Untested Items

Items listed as "Spares or Repairs", "Faulty", or "Untested" are sold specifically for refurbishment, diagnosis or parts harvesting.

They may not be fully functional and are clearly described as such at the point of sale.

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🔧 Why Buy from Partsworth?

• Trusted UK supplier

• Professionally tested OEM parts

• Fast tracked delivery

• Clear photos and accurate descriptions

• Friendly support before and after purchase

Our goal is to provide a reliable, transparent and professional buying experience for every customer.

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⭐ Your Trusted Partner for Quality Used Car Parts

Every part is handled, inspected and dispatched with care—helping you repair your vehicle quickly, affordably and with confidence.

✅ Partsworth - Terms & Conditions

These Terms & Conditions apply to all products sold by Partsworth, including purchases made via our website, eBay, SellAVehicle, and direct sales channels. By completing a purchase, you agree to the following terms.

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1️⃣ Nature of Goods - Understanding Used Vehicle Parts

Partsworth supplies quality tested OEM used vehicle parts removed from end-of-life, accident-damaged, or dismantled vehicles.

• Every item is inspected, tested, and recorded before dispatch

• Used parts may show cosmetic wear or signs of previous use

• All photos and descriptions accurately reflect the item supplied

Our goal is transparency, reliability, and exceptional value.

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2️⃣ Part Identification & Security Marking (Mandatory)

To prevent fraudulent returns, every Partsworth item carries a unique Identification Mark or label.

For a return or warranty claim to be accepted:

• The ID mark must be present, intact, and unaltered

• Items returned without the correct marking will be automatically rejected

• Items are verified using CCTV footage from our picking and packing areas

CCTV confirms:

• Correct part selection

• Condition before packaging

• Packaging and dispatch accuracy

Fraudulent claims cannot be accepted.

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3️⃣ Warranty Terms (30-Day Standard Warranty)

All working parts include a 30-day warranty, unless otherwise stated in the listing.

Items listed as "Spares & Repairs", "Untested", or "No Warranty" are fully excluded from warranty.

✔️ Warranty Covers

• Mechanical or electrical failure under normal use

• Faults not caused by incorrect installation

• Defects present at the time of sale

❌ Warranty Does NOT Cover

• Labour, diagnostics, programming, or coding costs

• Damage from incorrect fitting

• Consequential damage to the vehicle

• Parts that have been opened, modified, or tampered with

• Items returned without the Partsworth ID mark

All returns are inspected and tested before approval.

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4️⃣ Compatibility & Installation Responsibilities

Partsworth strongly recommends professional installation for:

• ECUs & electrical components

• Engines, gearboxes, turbos

• Airbags, safety systems, hybrid components

The buyer is responsible for ensuring compatibility prior to purchase.

Partsworth is not liable for:

• Incorrect fitment

• Incorrect fault diagnosis

• Damage caused during installation

We are always happy to assist with compatibility before purchase.

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5️⃣ Delivery, Tracking & Verification

All orders are dispatched with:

• Full tracking

• CCTV verification

• Secure packaging

If a buyer reports a missing, damaged, or incorrect item, we review:

• CCTV footage

• Scan data

• Packing logs

If evidence contradicts the claim, it will be refused.

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6️⃣ Returns Process

Returns must follow the Partsworth Returns Policy.

All returns must:

• Be received in the same condition as supplied

• Include the original Partsworth ID mark

• Be properly packaged to prevent damage in transit

Unauthorised or unmarked items cannot be accepted.

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7️⃣ Limitation of Liability

Partsworth is not responsible for:

• Consequential damages

• Vehicle damage

• Diagnostic errors

• Labour, removal, or refitting costs

• Loss of income or downtime

Liability is strictly limited to the original purchase price of the part.

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8️⃣ Legal Compliance

These Terms & Conditions are governed by UK consumer law.

Your statutory rights remain unaffected.

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🔧 Partsworth - Quality Used Car Parts, Properly Tested & CCTV Verified

Your trust matters. Every item we ship is inspected, recorded, and protected by secure ID and a fair 30-day warranty.

✅ Partsworth - Returns Policy

This policy applies to all purchases made via eBay, our website, SellAVehicle, and direct channels.

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1️⃣ Warranty Returns (30-Day Return Window)

For items sold with a warranty, buyers have 30 days from the delivery date to report an issue or request a return.

To submit a return request, the buyer must provide:

• Order ID

• Clear description of the fault

• Photos or video evidence (where applicable)

All returned items may be tested and inspected before a refund or replacement is issued.

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2️⃣ Condition of Returned Items (Must Meet ALL Requirements)

To qualify for a refund or replacement, returned parts must:

• Be in the same condition as originally supplied

• Include all components sent with the item

• Have the Partsworth ID mark intact and unaltered

• Not be dismantled, opened, or tampered with in any way

Items that:

❌ show forced damage,

❌ are returned without the ID mark,

❌ have been modified, or

❌ do not match our dispatch records

will be rejected.

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3️⃣ Incorrect or Missing Items Claim

If a buyer believes they received the wrong item, Partsworth will review:

• CCTV footage from the picking & packing process

• Dispatch logs and scan data

• Item photographs recorded before dispatch

If CCTV confirms the correct item was sent, the claim will be refused.

This protects honest buyers and ensures pricing remains fair.

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4️⃣ Spares & Repairs / Untested / No Warranty Items

Items sold as:

• Spares & Repairs

• Untested

• No Warranty

are non-returnable and non-refundable, except where the wrong item was sent.

These items are clearly marked at the point of sale.

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5️⃣ Return Shipping Requirements

The buyer is responsible for:

• Packaging the item securely for transit

• Ensuring the part arrives safely back to Partsworth

• Paying return postage costs (unless Partsworth made an error)

Damage caused during return transit due to poor packaging is the buyer's responsibility.

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6️⃣ Refunds & Processing Time

Refunds or replacements are issued only after inspection and verification.

• Refunds are processed via the original payment method

• Processing time may vary depending on courier return time and inspection

Returned items must pass ID verification, CCTV comparison, and functionality testing (where applicable).

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7️⃣ Fraud Prevention Measures

Partsworth reserves the right to refuse any return where:

• The returned item is not the same item we shipped

• The ID mark is missing or altered

• The item appears swapped, damaged, or tampered with

• CCTV or dispatch records contradict the buyer's claim

These measures protect both buyers and the integrity of our stock.

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🔧 Partsworth - Professional, Tested, CCTV-Verified Used Car Parts

Every return is handled fairly, consistently, and with full verification to maintain trust and transparency.