JAGUAR/LAND ROVER RELAY 4-PIN BLACK 12V 40A 2.0 DIESEL DH2214B192CA OEM GENUINE

✅ Partsworth Warranty & Returns Policy

Applies to all tested, fully working used car parts sold by Partsworth, unless otherwise stated.

Partsworth supplies quality-tested OEM used car parts backed by a 30-day warranty for your peace of mind.

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🕒 Warranty Duration

30 days from the date of delivery.

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🛡️ What This Warranty Covers

This warranty protects you against genuine part faults under normal, correct usage, including:

• Mechanical or electrical failure through proper use

• Internal defects not caused by incorrect installation

• Faults present at the time of sale

• Incorrect part supplied (verified via CCTV and ID marking)

• One replacement part where available

• Full refund if replacement is unavailable

Every part is tested, cleaned, and quality-controlled before dispatch.

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🔐 Partsworth ID Mark — Required for All Returns

To protect buyers and prevent fraudulent claims, every part includes a unique Partsworth ID mark or label.

For warranty approval:

• The ID mark must be present and intact

• The part must match the item shipped (verified with dispatch CCTV)

• Parts with removed, altered, or tampered ID markings will be rejected

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🎥 CCTV Recording & Verification

Partsworth uses 24/7 CCTV in all picking, packing, and dispatch areas.

CCTV is used to verify:

• The correct part was picked

• The condition of the item before shipping

• Claims of "wrong item received"

• Claims of "item missing"

If CCTV shows the correct part was supplied, the claim will be refused.

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❌ What This Warranty Does NOT Cover

For clarity and transparency, the following are excluded:

• Incorrect installation, fitting, or programming

• Damage caused by misuse, forced removal, impact, or tampering

• Labour, diagnostics, coding, or programming fees

• Wear-and-tear consumables (pads, discs, belts, bulbs, filters, fluids, etc.)

• Any return of a different item than what was shipped

• Parts sold as "Spares & Repairs", "Untested", or "No Warranty"

• Electrical parts damaged by incorrect testing or improper handling

• Items dismantled, opened, or modified after purchase

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📦 Return Requirements for Warranty Claims

To process your claim quickly and fairly, the buyer must:

1. Report the fault within 30 days

2. Return the part in the same condition as supplied

3. Ensure the Partsworth ID mark is still present

4. Provide order details and a clear description of the issue

5. Allow proper inspection and testing upon return

Refunds or replacements are issued once we confirm the fault.

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🛡️ Fraud Prevention & Claim Rejection

Partsworth reserves the right to refuse claims if:

• A different item is returned

• The ID label is missing, altered, or replaced

• The part shows forced damage or tampering

• CCTV contradicts the claim

• The part has been dismantled or modified

This policy protects honest buyers and ensures we maintain fair pricing and reliable stock.

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🔧 Partsworth - Quality Used Car Parts You Can Trust

Every order is handled with care, CCTV-verified, and backed by a 30-day warranty for your confidence.

✅ Partsworth - Terms & Conditions

These Terms & Conditions apply to all products sold by Partsworth, including purchases made via our website, eBay, SellAVehicle, and direct sales channels. By completing a purchase, you agree to the following terms.

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1️⃣ Nature of Goods - Understanding Used Vehicle Parts

Partsworth supplies quality tested OEM used vehicle parts removed from end-of-life, accident-damaged, or dismantled vehicles.

• Every item is inspected, tested, and recorded before dispatch

• Used parts may show cosmetic wear or signs of previous use

• All photos and descriptions accurately reflect the item supplied

Our goal is transparency, reliability, and exceptional value.

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2️⃣ Part Identification & Security Marking (Mandatory)

To prevent fraudulent returns, every Partsworth item carries a unique Identification Mark or label.

For a return or warranty claim to be accepted:

• The ID mark must be present, intact, and unaltered

• Items returned without the correct marking will be automatically rejected

• Items are verified using CCTV footage from our picking and packing areas

CCTV confirms:

• Correct part selection

• Condition before packaging

• Packaging and dispatch accuracy

Fraudulent claims cannot be accepted.

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3️⃣ Warranty Terms (30-Day Standard Warranty)

All working parts include a 30-day warranty, unless otherwise stated in the listing.

Items listed as "Spares & Repairs", "Untested", or "No Warranty" are fully excluded from warranty.

✔️ Warranty Covers

• Mechanical or electrical failure under normal use

• Faults not caused by incorrect installation

• Defects present at the time of sale

❌ Warranty Does NOT Cover

• Labour, diagnostics, programming, or coding costs

• Damage from incorrect fitting

• Consequential damage to the vehicle

• Parts that have been opened, modified, or tampered with

• Items returned without the Partsworth ID mark

All returns are inspected and tested before approval.

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4️⃣ Compatibility & Installation Responsibilities

Partsworth strongly recommends professional installation for:

• ECUs & electrical components

• Engines, gearboxes, turbos

• Airbags, safety systems, hybrid components

The buyer is responsible for ensuring compatibility prior to purchase.

Partsworth is not liable for:

• Incorrect fitment

• Incorrect fault diagnosis

• Damage caused during installation

We are always happy to assist with compatibility before purchase.

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5️⃣ Delivery, Tracking & Verification

All orders are dispatched with:

• Full tracking

• CCTV verification

• Secure packaging

If a buyer reports a missing, damaged, or incorrect item, we review:

• CCTV footage

• Scan data

• Packing logs

If evidence contradicts the claim, it will be refused.

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6️⃣ Returns Process

Returns must follow the Partsworth Returns Policy.

All returns must:

• Be received in the same condition as supplied

• Include the original Partsworth ID mark

• Be properly packaged to prevent damage in transit

Unauthorised or unmarked items cannot be accepted.

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7️⃣ Limitation of Liability

Partsworth is not responsible for:

• Consequential damages

• Vehicle damage

• Diagnostic errors

• Labour, removal, or refitting costs

• Loss of income or downtime

Liability is strictly limited to the original purchase price of the part.

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8️⃣ Legal Compliance

These Terms & Conditions are governed by UK consumer law.

Your statutory rights remain unaffected.

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🔧 Partsworth - Quality Used Car Parts, Properly Tested & CCTV Verified

Your trust matters. Every item we ship is inspected, recorded, and protected by secure ID and a fair 30-day warranty.

✅ Partsworth - Returns Policy

This policy applies to all purchases made via eBay, our website, SellAVehicle, and direct channels.

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1️⃣ Warranty Returns (30-Day Return Window)

For items sold with a warranty, buyers have 30 days from the delivery date to report an issue or request a return.

To submit a return request, the buyer must provide:

• Order ID

• Clear description of the fault

• Photos or video evidence (where applicable)

All returned items may be tested and inspected before a refund or replacement is issued.

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2️⃣ Condition of Returned Items (Must Meet ALL Requirements)

To qualify for a refund or replacement, returned parts must:

• Be in the same condition as originally supplied

• Include all components sent with the item

• Have the Partsworth ID mark intact and unaltered

• Not be dismantled, opened, or tampered with in any way

Items that:

❌ show forced damage,

❌ are returned without the ID mark,

❌ have been modified, or

❌ do not match our dispatch records

will be rejected.

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3️⃣ Incorrect or Missing Items Claim

If a buyer believes they received the wrong item, Partsworth will review:

• CCTV footage from the picking & packing process

• Dispatch logs and scan data

• Item photographs recorded before dispatch

If CCTV confirms the correct item was sent, the claim will be refused.

This protects honest buyers and ensures pricing remains fair.

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4️⃣ Spares & Repairs / Untested / No Warranty Items

Items sold as:

• Spares & Repairs

• Untested

• No Warranty

are non-returnable and non-refundable, except where the wrong item was sent.

These items are clearly marked at the point of sale.

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5️⃣ Return Shipping Requirements

The buyer is responsible for:

• Packaging the item securely for transit

• Ensuring the part arrives safely back to Partsworth

• Paying return postage costs (unless Partsworth made an error)

Damage caused during return transit due to poor packaging is the buyer's responsibility.

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6️⃣ Refunds & Processing Time

Refunds or replacements are issued only after inspection and verification.

• Refunds are processed via the original payment method

• Processing time may vary depending on courier return time and inspection

Returned items must pass ID verification, CCTV comparison, and functionality testing (where applicable).

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7️⃣ Fraud Prevention Measures

Partsworth reserves the right to refuse any return where:

• The returned item is not the same item we shipped

• The ID mark is missing or altered

• The item appears swapped, damaged, or tampered with

• CCTV or dispatch records contradict the buyer's claim

These measures protect both buyers and the integrity of our stock.

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🔧 Partsworth - Professional, Tested, CCTV-Verified Used Car Parts

Every return is handled fairly, consistently, and with full verification to maintain trust and transparency.